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Shipping Policy

Free Shipping on Rope

Do you really give free shipping?

Yes, we offer 100% free shipping on all online orders over $25 via UPS Ground / SurePost. Regardless of the shipment size or weight, we'll cover the cost! Any and all orders under $25 will have a $5 flat rate shipping charge.

I just placed an order, where is my confirmation?

On the day your order ships, you will receive an automatic email notification from UPS with your shipment tracking information. If you don't receive an email please check your email account's spam folder before contacting us!

How quickly can I expect my order?

Our track record shows that 90% of our orders are shipped next business day. Orders are not processed on holidays or weekends, so an order placed Friday will most likley ship out on the following Monday.

Anything else I should know?

You must provide a physical address for shipping as we are not able to ship to a PO Box. Also, please be aware shipping is only available to the 48 contiguous United States.

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